Managed IT that keeps your property boringly reliable.
In Guanacaste, IT rarely fails loudly. It shows up as slow check-ins, dropped Wi‑Fi, broken access, and constant interruptions.
Maple Connection manages your computers, network, and on-site systems as one standardized property environment — month to month — so things stay consistent and predictable.
Important: We don’t do one-off fixes. We only manage standardized systems we install and maintain.
One managed system, in the right order.
Most reliability problems here come from building on top of an unstable base.
We stabilize the foundation first, then build upward.
That’s how systems stop becoming a recurring problem.
Computers: the foundation
PCIf the computers aren’t stable, everything else suffers. We bring endpoints under management so the rest of the environment has something solid to rely on.
- Device health and performance monitoring
- Security and threat protection
- Updates and patching handled quietly
- Remote support when something misbehaves
- Baseline configuration and asset tracking
- Optional backups where failure would hurt
Network: where everything connects
NETOnce endpoints behave, the network gets structure. No mystery wiring. No guessing which device does what.
- Clean handoff from ISP into a managed router
- Organized switching and cabling layout
- Wireless where it makes sense, wired where it matters
- Optional separation for owners, staff, and guests
- Remote visibility into connected devices
On-site systems: cameras, doors, gates, sensors
PROPWith the foundation stable, on-site systems behave. Everything runs as one managed environment instead of a pile of disconnected apps.
- Cameras for entries, driveways, and shared areas
- Door access for guests, staff, and service zones
- Gate control for driveways and communities
- Keypads, cards, and mobile access
- Motion, contact, temperature, humidity, and leak sensors
For owners and managers who want predictable systems — not constant IT noise.
We manage a small number of properties in Guanacaste, on a standardized system. That’s how we keep everything consistent and predictable.
- Good fit if downtime, guest complaints, or staff disruption cost you real money
- Good fit if you want one operator who knows your full environment
- Not a fit for one-off fixes or “just install this one thing” requests
- Not a fit for mixed or legacy environments we didn’t install
- Not a fit for properties outside our active service area
- Month-to-month service, no long-term contracts
We stabilize first, then keep it predictable.
Intake
You submit the basics: property type, location, rough device count, and what’s causing trouble. It takes about five minutes.
Assessment
We review what you have, what’s fragile, and what’s critical. Then we confirm missing details so scope is clear before anything happens on-site.
Stabilization plan
We stabilize in the right order (computers → network → on-site systems). If on-site work is needed, you approve the plan before we schedule.
Ongoing management
Monitoring, patching, documentation, and support happen quietly — on a simple month-to-month managed service.
Same approach, different properties.
Different environments. Same goal: stable systems that don’t get broken by guests, staff, or “random fixes.”
Homes and condos
One reliable network, monitored computers, and optional cameras and access control. Fewer interruptions. Fewer resets.
Rentals and property management
Stable guest Wi‑Fi, monitored systems, and unified access so issues are visible and handled consistently.
Multi-unit / multi-building properties
Segmentation, visibility, and consistent management across buildings — so operations don’t depend on luck.
Boutique hospitality
Guest Wi‑Fi, staff systems, cameras, and access control managed as one environment by someone who knows the full setup.
Start the intake for your property
Submit the intake and hear back within 24 hours with a clear plan and a monthly management estimate. No contracts. No pressure.
Start Intake