ABOUT

One person who knows your whole setup.

No call centers. No handoffs. No wondering who you’ll get when something breaks.

Service area: roughly within ~2 hours of Liberia. Language: English-first, Spanish support.

OPERATING MODEL

Why month-to-month works here

Most IT in Guanacaste is break/fix: someone shows up, patches one issue, and leaves. Nothing gets documented. The same problems return.

Managed IT is different. Systems get monitored, maintained, standardized, and documented. Issues get handled early — before they become downtime.

Month-to-month means no lock-ins. If it’s not working, you can cancel. The goal is simple: make your property’s IT predictable enough that you stop thinking about it.

Guanacaste coastline
BOUNDARIES

What we do (and don’t do)

Clarity upfront prevents wasted time on both sides.

1

Standardized system only

STANDARD

We install and manage a standardized environment that we can document and support properly.

  • No mixed/legacy maintenance for setups we didn’t install
  • We stabilize the foundation first, then build upward
2

Month-to-month managed service

M2M

Ongoing monitoring, maintenance, documentation, and support — without long contracts.

  • No lock-ins
  • No surprise upsells
  • Predictable ownership of the environment
3

No one-off fixes

NO B/F

We don’t do break/fix. Large projects are welcome only when they lead into ongoing management.

  • Fixes without management are how systems drift back into chaos
  • We’re built for stability, not “quick patches”
CONTACT

Contact

Email is best. Typical response time: within 24 hours.

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