The network behind a Guanacaste property, installed as a system and handed back documented.
Maple Connection surveys, installs, tests, documents, and then monitors the network at villas, small resorts, and multi-property owners across Guanacaste, roughly within two hours of Liberia. One property-grade gateway sized to the building, guests, staff, and cameras kept apart, and two ways online.
A property-grade network, in five parts.
More than a router and some access points. These are the parts we settle together before anything is installed.
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01
A gateway sized to the building
A property-grade gateway sized to the building, not a consumer box trying to cover all of it.
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02
Guests, staff, and cameras kept apart
Each sits on its own network, so a guest streaming on the lounger cannot reach the booking laptop printing folios at checkout, or the cameras.
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03
Two ways online
Two internet providers where the location supports it, with automatic failover when the primary line gets cut, so nobody has to switch anything by hand.
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04
Power that rides through a cut
The core equipment gets battery backup, so a power cut does not take the link down with it.
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05
Documented and handed back
The layout, equipment, and credentials are written down and handed to you, so the next technician, ours or anyone's, does not have to reverse-engineer what is there.
Three kinds of owner.
The common thread is a property where the internet has to work for guests and for the people running it.
Villas
A villa or rental home gets the same standard as a larger property: guests kept apart from the owner's and staff devices, a second way online where the location supports it, and monitoring from our side.
Small resorts and lodges
Guests, daily operations, and cameras each need their own network, a gateway sized to the building, and an internet link that survives one cut line.
Owners with more than one property
Each property is documented and monitored the same way, so the standard does not change from one site to the next.
Survey first, then the install.
Each step ends with something written down.
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01
Walk the property
We walk the property and map what is there: network, Wi-Fi, cameras, POS, access, sensors. We identify what is fragile and what is going to fail next.
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02
Plan it on paper
The gateway, the separate networks, the second link, and the cable runs are settled before anything is fixed in place. The monthly figure comes with the plan.
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03
Install with battery backup
The core equipment goes in with battery backup, and guests, staff, and cameras are each put on their own network.
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04
Testing
We test that the link carries the property's traffic, and that failover switches over and back on its own, before we call it finished.
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05
Documentation
The layout, equipment, and credentials are written down and handed to the owner. No more "the guy who set this up is gone."
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06
Monitoring month to month
We monitor the network from our side and get an alert when something drops. Month to month, no long contracts, and a monthly report shows what was watched.
Two ways online, switching on their own.
One cut line should not take the property offline.
Fiber or Liberty where they reach the property, with Starlink as the second link, or as the primary where fiber does not reach. When the primary line gets cut, the gateway switches over on its own.
The equipment is yours. So is the paperwork.
Month to month, no long contracts. If you stop, you keep what was built.
Equipment is procured at documented cost, or bought by you from the site plan. Either way it belongs to the property and stays with it. The documentation is yours too, handed back to you on request.
One of six systems, run as one job.
The network is planned with everything that sits on it.
Network and voice is one of the six systems we install and manage, with cameras, Wi-Fi, access, site connectivity, and automation and sensors. One team answers for all of it.
How support works after the install.
Remote first, on site when it matters.
We monitor the network remotely and fix most of what breaks remotely. When hands are needed, a local Guanacaste crew goes on site.
What owners ask first.
What happens after I get in touch?
You answer a few questions about the property. We reply within one business day. The work itself starts with a walk of the site, and the monthly figure comes with the plan.
We already have a network. Do you start over?
The first step is to walk the property and map what is there. We identify what is fragile, document it, and plan from that.
Do I buy the equipment?
Equipment is procured at documented cost, or bought by you from the site plan. Either way it belongs to the property and stays with it.
Where do you work?
Permanent operations in Guanacaste. Reach extends into the Arenal foothills, northern Puntarenas, and the southern Nicoya peninsula as far as Sámara and Nosara, roughly within two hours of Liberia.
Is a small property really a target for hackers?
Yes, but not by name. Automated bots scan every public internet address around the clock, looking for a router, firewall, camera recorder, or remote-access port with old firmware or a factory password. The property that gets hit is the one left exposed, not the one someone picked. Managed properties get the boring fixes that close this: edge firmware kept current, remote access locked to the people who need it, factory passwords gone, guest Wi-Fi kept apart from cameras and POS, and the monthly report showing it stayed that way.
Tell us about the property.
Answer a few questions about the property. We reply within one business day.
Start IntakeEnglish · Spanish · We reply within one business day.