Own the software your property runs on.
A boutique property can rent its whole front desk: booking engine, channel manager, review tools, guest messaging, each with its own monthly fee, forever. We build that software once, you own it outright, code and data, and we keep it running under one monthly support engagement.
Add up a year of it.
Each tool looks small on its own. One fee for the booking engine, one for the channel manager, one for review requests, one for guest messaging, none of them alarming by itself.
Multiply the whole list by twelve and you see the real number: paid every year, again next year, for software that will never belong to you. The list rarely gets shorter, and every new tool arrives with its own monthly line.
That yearly total is the place to start the conversation.
Built once, yours outright.
This is what we're actively building in 2026: custom software for exactly the tools a property rents today:
Direct booking
Guests reserve on your own site, and the calendar stays yours.
Guest registration & messaging
Check-in details and guest conversations in one place your team controls.
Housekeeping schedules
Turnovers and room status planned from the same booking data, not a separate app.
Invoicing
Folios and invoices generated by your own system, in your own format.
Review requests
The right ask, at the right moment after checkout.
Email capture
A guest list that belongs to you, ready for the next season.
Software we've already built installs for a small setup fee and is yours outright, code and data. Work that doesn't exist yet is custom code at an agreed price: fixed scope, paid in stages, no surprises at the end.
Already built and ready to install for a small setup fee:
Intake: A chat on your website that puts every enquiry into your own records.
Answers: A website answer-bot that answers from your own documents.
OnShift: Staff scheduling by text, with the roster in your own database.
SafeCheck: Lone-worker check-ins by text, with no per-worker fee.
Marquee: TV menu boards you own, with no per-screen fee.
And some tools are worth renting: your channel manager and payment processing among them. When renting is the better answer, we'll say so.
Kept running under one engagement.
There's no monthly fee on the software itself, ever. One monthly line keeps the whole layer live: hosting, monitoring, support, and updates that keep it current.
Automated checks sweep every system we manage each night: backups, forms, renewals, certificates get exercised on a schedule instead of discovered by a customer. Problems get fixed before the front desk notices, and a plain-language report arrives each month telling you what happened.
Stop paying and the software is still yours. It just isn't managed anymore. And the person who built it is the person who answers when you write.
One operator. One place for every problem.
The honest math.
In many cases, one build plus one monthly figure costs less over a year than the rentals it replaces. In some cases it doesn't, and we'll say so.
What we've already built installs for a one-time $495 to $995 USD per module, and you own it outright, code and data. The care line that keeps it hosted, checked nightly, and supported runs $145/mo USD alongside a managed engagement, or $245/mo USD on its own, and one care line covers the whole layer no matter how many modules you own. Custom work runs $1,500 to $7,500 USD, fixed scope, agreed before we start.
The practice behind this has run IT in Canada since 2000 and in Costa Rica since 2022, and keeps 14+ properties managed across Canada and Costa Rica running today. The software offering is new; the discipline underneath it is not.
Who builds this.
For software you buy once, who made it is the warranty question.
The operator who installs and watches your systems also builds the software that runs on them. There is no agency in between and no hand-off to a developer you never meet. The practice behind it has run IT since 2000, and it builds software the way it builds a network: to be left running.
You own the source code and your data outright. It is written in ordinary, widely used tools, so any developer you hire later can read it, fix it, and extend it. There is no subscription on the software that can lapse. If you ever decide to leave, the code and the data leave with you.
Software you rent depends on a vendor staying in business and staying interested. Software you own only has to be simple enough for someone else to pick up. That second test is the one we build to.
Tell us what you rent today.
List the tools and their fees. We read every intake and reply within one business day: what we'd build, what's worth keeping as a rental, and the monthly figure to keep it all running.
Start IntakeEnglish · Spanish · We reply within one business day.